General FAQ¶
Q: Will the pop-up interfere with the user experience?¶
A: Nudge AI is designed with the user experience as a top priority. Our user behavior analysis system displays the Nudge Smart Pop-up only at the most opportune moments. It features a low-interference design and a user-friendly UI. If a user closes the pop-up, it will not reappear for a certain period.
Q: How many more emails can I actually collect compared to a standard subscription form?¶
A: Traditional subscription forms act as a 'barrier' for visitors, requiring them to manually enter information. Factors like hassle, time consumption, potential typos, and privacy concerns lead to drop-offs. Nudge AI virtually eliminates this barrier through Google One Tap. With just a single click, everything is completed through a familiar and trusted process. By removing this key barrier, the likelihood of more visitors completing the subscription process itself increases significantly. The degree of improvement varies by store, so we recommend checking it out with our 14-day free trial.
Q: How is this app different from other email acquisition apps?¶
A: Compared to other general email acquisition apps, Nudge AI offers distinct value through the unique combination of Google One Tap functionality and the Nudge Smart Pop-up:
- Unmatched Sign-up Simplicity (1-Click Sign-up): Users can complete sign-up and marketing subscription simultaneously with a single click, without needing to fill out complex forms or go through multi-step social logins.
- Verified High-value Emails: Acquires only High-value emails currently in use through Google account integration, boosting marketing efficiency.
- Optimized Subscription Nudging (Intelligent Timing & Design): Uses intelligent timing logic to analyze visitor behavior patterns and shopping flow, displaying the Nudge Smart Pop-up at the optimal moment with an optimal size and position that doesn't disrupt the visitor experience, effectively encouraging subscriptions.
- Easy Installation & Operation: Key features work immediately upon installation from the Shopify App Store without complex code modifications or development knowledge, and the setup process is very simple.
- Trust-Based User Experience: Leverages the familiar and highly trusted Google interface to lower the psychological barrier to sign-up, providing an overall seamless and positive registration experience.
A summary of key differences:
| Feature | Nudge AI | Typical Email Acquisition Apps |
|---|---|---|
| App Setup | Simple | Often Complex |
| Sign-up Page | UI Optimized for Google One Tap | Standard Social Login UI |
| Pop-up Presentation | Optimal size & position, non-disruptive AI determines optimal timing based on user behavior |
Can be disruptive (size/full-screen) Timing often ignores shopping context |
Q: What happens after the 14-day free trial ends?¶
A: You will receive a notification before your free trial period expires. If you do nothing, your chosen plan will automatically activate upon trial completion, and billing will commence. To avoid charges if you decide not to continue using the app, simply uninstall it before the trial period ends.
Q: What should I do if I migrate my Shopify store or change my theme?¶
A: If you migrate your Shopify store to a different account, you will need to reinstall Nudge AI on the new store and start a new subscription; existing subscriptions do not transfer. If you only change your theme, you simply need to re-enable the 'App Embed' setting within the new theme (refer to the Setup Guide, section 5).