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Understanding Theme Compatibility & App Embed for NudgeAI

NudgeAI is designed to work seamlessly with a wide variety of Shopify store themes and integrates securely and efficiently into your store via Shopify's App Embed feature. Learn more about theme compatibility and the App Embed functionality concerning NudgeAI.

NudgeAI and Shopify Theme Compatibility

  1. High Compatibility with Standard Themes:

    • NudgeAI boasts high compatibility with official standard themes provided by Shopify, as well as popular modern themes.
    • In most instances, you can use all of NudgeAI's features immediately without needing to modify your theme's code directly.

  2. Custom Themes and Points to Note:

    • If your store uses a theme that has been extensively customized in a way that significantly deviates from Shopify's standard structure, involves substantial non-standard code modifications, or if you are using a very outdated theme version, there's a rare chance that certain NudgeAI UI elements (e.g., pop-ups) might not display or function as anticipated.
    • The possibility of functional conflicts with other installed apps cannot be entirely dismissed. This is a general occurrence within the Shopify app ecosystem.
    • In Case of Issues: If NudgeAI's pop-ups or features don't seem to be working as expected, please don't hesitate to contact the NudgeAI Customer Support team. Providing the name of your theme and a specific description of the problem will greatly assist in resolving the issue.

Integration via App Embed Feature

  1. What is App Embed?

    • Shopify's App Embed feature is the official, recommended method for app developers to securely integrate an app's UI elements into a store's theme without directly altering the theme code.

  2. NudgeAI and App Embed:

    • User interface elements of NudgeAI, such as the AI Plus Pop-up and AI Lite Pop-up, are displayed on your store theme through this App Embed functionality.
    • Most contemporary Shopify themes (especially those using the Shopify Online Store 2.0 architecture) support the App Embed feature by default.

  3. Activating App Embed:

    • After installing NudgeAI, you can activate its features by simply toggling on the switch for "NudgeAI Email" (or a similar NudgeAI-related name) in the 'App embeds' section of your Shopify theme editor.
    • For detailed activation steps, please refer to the Step-by-Step App Embed Activation Guide.

Recommendations

  • For optimal compatibility and performance, it is recommended to always keep your store's theme updated to the latest version.
  • After making any theme-related setting changes or after installing/updating NudgeAI, it's good practice to verify that the features are functioning correctly in various environments (PC, mobile) and in incognito browsing mode.

Should you have any further questions regarding theme compatibility or the App Embed feature, please feel free to contact us at any time.