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Email Limits Management

Nudge AI plans have limits on the number of high-value emails you can collect each month. Understanding your current usage and remaining limit is important for using the service.

What is the Email Limit?

  • Monthly Basis: Each Nudge AI subscription plan defines the maximum number of high-value emails collectible per month.
  • Limit Reset: This limit automatically resets each month on your Shopify app billing date.
  • No Rollover: Unused email collection capacity from a given month does not carry over to the next month.

How to Check Usage and Remaining Limit

You can check your current email collection usage and the remaining amount against your plan limit on the Nudge AI app dashboard.

  • Dashboard Metric: The 'Remaining Quota' metric on the Dashboard provides a visual representation of your current status.
  • Usage Alerts: Automatic notifications may be sent to your Shopify account email when certain percentages of the monthly limit are reached (e.g., 75%, 90%, 100%). (Alert feature may be available in future updates.)

When the Limit is Reached

For details on what happens when you reach your monthly email collection limit, please refer to the Handling Limit Reached page.

For detailed information on available plans and their respective limits, please see the Plans Comparison Guide page.